Most people enjoy being heard. If they engage in therapy, they need to be heard. Regretfully, the experiences of individuals are often unintentionally minimised and their realities denied, not only by family and friends but also by professionals. Not being heard, in turn, can increase a person’s feelings of aloneness and create a roadblock to their recovery.
Open Dialogue bridges this gap by aiming to understand an individual’s experience in the context of their family and social network, and by activating the person’s psychosocial resources.
Open Dialogue is a person-oriented approach, originally developed in Finland to help respond to and provide ongoing care for people experiencing psychosis and other mental health crises. Given its evidenced effectiveness in improving clinical and functional outcomes, Open Dialogue has since been used in a variety of mental health and social recovery settings in Scandinavia, the UK, and the US. In Australia, adaptations of Open Dialogue are being implemented at Alfred Health in Victoria and, in NSW, at Illawarra Shoalhaven LHD, Nepean Blue Mountain LHD, and St Vincent’s Hospital Sydney.
Open Dialogue uses a dialogue-centred approach in network meetings that include the individual and mental health practitioners, as well as members from the person’s family and social circle, and sometimes peer workers. In network meetings, the decision-making process is transparent (open) and emerges from all voices being listened to, being valued, and being responded to (dialogue).
Dialogical Practice is a key element of Open Dialogue and requires therapists to be present, mindful, sensitive in facilitating collaboration, able to sit with uncertainty, and skilled in responding and reflecting in a transparent manner. Dialogical Practice allows the individual, as well as members of their family and social network to be heard, to be empowered, and to be actively involved in the individual’s recovery process.
Watch this video to learn more about Open Dialogue: https://www.youtube.com/watch?v=vRjk4_ybCqU
The training will provide an understanding of the Open Dialogue approach on a theoretical and practical level, including: (1) a brief overview of the approach and its application; (2) the seven underlying principles of Open Dialogue; (3) the twelve key elements of Dialogical Practice; (4) skills training in appreciative listening; and (5) skills training in dialogical practice.
The morning session of the training day will focus on theoretical aspects. The presentation style will be interactive and will include case studies and audio-visual material. The afternoon session will focus on participants practicing key elements of appreciative listening and Dialogical Practice. The afternoon will conclude with time for questions and for reflections on how these skills can be incorporated into participants’ clinical practice.
Watch and learn more HERE
Buus, N., Bikic, A., Jacobsen, E. K., Muller-Nielsen, K., Aagaard, J., & Rossen, C. B. (2017). Adapting and implementing Open Dialogue in the Scandinavian countries: A scoping review. Issues in Mental Health Nursing, 38(5), 391-401.
Olson, M, Seikkula, J. & Ziedonis, D. (2014). The key elements of dialogic practice in Open Dialogue. The University of Massachusetts Medical School. Worcester, MA.
Seikkula, J., Alakare, B., Aaltonen, J., Holma, J., Rasinkangas, A., & Lehtinen, K. (2003). Open Dialogue approach: Treatment principles and preliminary results of a two-year follow-up on first episode schizophrenia. Ethical Human Sciences and Services, 5(53), 163-182..
|Handout 1 - Zoom link for group activities (0.01 MB)||Available after Purchase|
|Handout 2 - Presenter slides (19.15 MB)||Available after Purchase|
|Handout 3 - Video Links (0.04 MB)||Available after Purchase|
“I never met with a patient - I always met with a human being”
Jaako Seikkula, co-founder of the Open Dialogue approach in Finland
How will you benefit from attending this training?
Morning Session (includes a short break)
Afternoon Session (includes a short break)
Skills training in
Evaluation and quiz - your payment includes a quiz which when completed with a minimum of 80% correct answers, will enable you to download your Attendance Certificate.
To complete the quiz, please log into your account at pdp-catalogue.com.au and click the orange "Certificate" button under the program's title.
For live webcasts, post-tests must be completed within one month of viewing the program.
Originally designed for mental health settings, most components of open dialogue are also highly relevant in other settings. Hence, anyone without, with some, or with substantial prior training or experience in mental health would benefit from this training, including coaches; HR professionals; counsellors, psychotherapists and social workers; volunteers; community workers; and allied health professionals.
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