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Digital Seminar

Advanced Telemental Health Training: Updated Laws, Ethical Guidelines & Innovative Technology for Best Practice

Joni M. Gilbertson, MA, NCC, LCPC, LMHC, BCTMH, CTMH
6 Hours 17 Minutes
Audio and Video
Oct 18, 2022
Product Code:
Media Type:
Digital Seminar
Never expires.


The pandemic made the use of technology in therapy a necessity rather than optional. Therapists and clients alike have gotten much more comfortable in this digital era, but there is still more you can do to ensure sessions are engaging and clients get the help they need.

On top of that… Clinicians are now inundated with finding ways to keep up with the changes in laws and state differences. It’s challenging to know which technology to use, what laws apply, and how to keep our practices and our clients safe.

Good News! Board-Certified Telemental Health Provider, Certified Clinical Telemental Health Provider, Joni Gilbertson, MA, NCC, LMHC, BC-TMH, CTMH, has put together this bold cutting-edge training in telehealth to teach you:

  • The latest in telehealth technology
  • Resources to stay up to date with the changing laws and guidelines
  • A step-by-step method to ensure best practices are in place
  • How to take your practice to the next level

You will learn innovative ways to use technology and practical tools to ensure your clinical work is aligned with telemental health best practices. Take home resources on how to ensure you keep up with the ongoing changes with laws and ethical codes relating to teletherapy and technology.

Additionally, you will gain an understanding of how to improve your risk management through a step-by-step method to ensure the safety of clients and agencies. And best of all Joni presents this in an easy and digestible way - so you can go back to work the next day with new skills!


Planning Committee Disclosure - No relevant relationships

All members of the PESI, Inc. planning committee have provided disclosures of financial relationships with ineligible organizations and any relevant non-financial relationships prior to planning content for this activity. None of the committee members had relevant financial relationships with ineligible companies or other potentially biasing relationships to disclose to learners.  For speaker disclosures, please see the faculty biography.


PESI Australia, in collaboration with PESI in the USA, offers quality online continuing professional development events from the leaders in the field at a standard recognized by professional associations including psychology, social work, occupational therapy, alcohol and drug professionals, counselling and psychotherapy. On completion of the training, a Professional Development Certificate is issued after the individual has answered and submitted a quiz and course evaluation. This program is worth 6.5 hours CPD for points calculation by your association.



Joni M. Gilbertson, MA, NCC, LCPC, LMHC, BCTMH, CTMH's Profile

Joni M. Gilbertson, MA, NCC, LCPC, LMHC, BCTMH, CTMH Related seminars and products

Joni Gilbertson, MA, NCC, LMHC, BCTMH, CTMH, is a certified clinical Telemental health provider, board-certified telemental health provider, licensed mental health counselor, and the originator of the 2-day telemental health certification that has been taken by over 150,000 plus mental health professionals nationwide. Joni is also the author of the book Telemental Health, An Essential Guide for Providing Successful Online Therapy. She has been licensed in Illinois and is licensed in Florida as a mental health counselor. After receiving her master’s degree, she designed and instructed seventeen mental health and legal issues classes for the sociology department where she was presented with the award for “Teachers Who Make a Difference”.

Joni also has experience supervising a mental health staff within a hospital setting and supervising interns within her private practice. For many years she trained mental health agencies, children and family services, first responders, employees at jails, prisons, and detention centers on mental health topics as well as legal and ethical issues of relevant concern for diverse populations. As a retired chief of probation, she is responsible for designing and training staff members on topics such as law and ethics, suicide awareness, personality disorders, substance use disorders, motivational interviewing, and safety strategies. She started one of the first telehealth programs for court-ordered clients and has over 15 years of experience using video sessions for clinical clients.

Speaker Disclosures:
Financial: Joni Gilbertson maintains a private practice. She receives a speaking honorarium, recording, and book royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Joni Gilbertson has no relevant non-financial relationships.


  1. Evaluate new types of technology including virtual reality, avatar counselling, and therapeutic robotics to determine the clinical benefits.
  2. Propose how to enhance telehealth practice with the use of social media including Facebook, twitter, Instagram, texting, and emailing.
  3. Research the applicable state and federal laws concerning interjurisdiction practice for application to clinical practice.
  4. Utilize a step-by-step method for ethical decision-making when applying the code of ethics and the laws using technology including social media.
  5. Evaluate what the newest research states about clinical implications and best practices when using telemental health for treatment.
  6. Apply best practices with the updates for clinical application and for protection of clients and clinicians.


Update on the Latest Technologies Relating to Therapy
Go-to resources and technology trends to keep up with an ever-changing virtual environment

  • Social media usage
  • Email
  • Texting
  • Virtual Reality
  • Avatar Counselling
  • Robot as counsellors

Case Study: Anxiety disorder client who is addicted to using technology

Evaluate How to Use the Latest Technologies
Explore evolving technologies and determine effectiveness for using with specific clients
  • Clinical dilemmas and step-by-step problem-solving method
  • Clinical decision making- when to use and who to use with
  • Risks and benefits of using new technologies
  • Limitations of research with new technologies
  • Psychological and neurological benefits and limitations
  • Best practices for risk management

Case Study: Engaging a client with major depressive disorder via telehealth

Navigate Ongoing Changes with Laws
Resources for quick reference and explanations for better comprehension
  • Quick references and explanations for better comprehension
  • Interjurisdictional state laws
  • Federal laws as they relate to clinical practice
  • State laws and the clinical relevance

Case Study: Married couple who is separated in different states

Put It to Practice
Guidance on making innovative changes legally and ethically
  • Newest technology to meet clinical needs
  • Step-by-step method for ethical decision-making
  • Risk management while initiating new technology
  • Best practices with social media usage
  • Legal and ethical compliance

Case Study: Therapist with in-person practice using telehealth successfully

Target Audience

  • Counselors
  • Social Workers
  • Psychologists
  • Psychiatrists
  • Case managers
  • Addiction Counselors
  • Therapists
  • Marriage & Family Therapists
  • Therapy Interns
  • Nurses
  • Other Mental Health Professionals

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